Twitter icon
Facebook icon
Google icon

We WON!

Group Travel Awards

 

We are thrilled to announce that The River Cruise Line won the title of 'Best Canal and Riverboat Operator for Groups' at the Group Travel Awards! Tim, Janet and Jade from our Groups team were there to collect the award... and it looks like they had a fabulous time! Thank you to all of you for your support.


View more articles

Twitter icon
Facebook icon
Google icon

Arena Travel's Voyage of Remembrance

Voyage of Remembrance aboard Boudicca

 

Many of you will know The River Cruise Line and the range of cruise itineraries that we offer. But, did you know that we are part of the Arena Travel Group and that we were the chosen tour operator of The Royal British Legion in the organisation of the D-Day 75th Anniversary Voyage of Remembrance?

With the help of Fred Olsen, we were able to charter their 800 berth ship, the MV Boudicca, for this momentous journey, which saw us sailing from Dover to Dunkirk, via Poole, Portsmouth and Normandy. On this voyage we were joined by 240 veterans, along with their family members and travel companions.

 

The highlight of the voyage, was not only the honour of transporting these brave men, who helped in the fight for our future, back to the place they so selflessly went 75 years ago, but also being able to join them in the commemorative ceremonies, in both Portsmouth and Normandy.

 

We are proud and honoured to have been involved in the organisation of such a poignant and emotional event and we hope to share our special memories from this journey very soon.  

 

 


View more articles

Our Price Guarantee

With our price guarantee our cruises will not be sold for less, so you can experience beautiful destinations at great value for money. Once you book with us, we also promise the price won’t increase, so the earlier you book, the more choice you will have.

Furthermore, you have financial security - holidays including air travel are fully protected by our ATOL bond and all other holidays are covered under our Travel Regulation Insolvency Protection, meaning all monies paid by you are fully protected.

The guarantee applies only to the basic cost of your holiday arrangements and must be in respect of a booking sharing the same ship, cabin grade, transport, departure date and duration as yours. It excludes the cost of any arrangements you purchase in addition to the basic cost of the holiday such as, but not limited to, drinks and meal packages, overnight pre- and post holiday accommodation, excursions, and other pre-bookable additional arrangements and services.

The guarantee does not apply to holiday arrangements bought or offered for sale through our group travel organisers, our Ambassador’s Club loyalty programme and holiday vouchers.

All bookings are subject to further terms and conditions, which are available to view here.

 

Twitter icon
Facebook icon
Google icon

MS Arena Competition T&Cs

 

·         There is no entry fee or purchase necessary to enter this competition.

 

·         The winner of the competition will be chosen at random and notified shortly thereafter by private message, whereupon a postal address for delivery of prizes will be requested. 

 

·         Prizes are as stated and non-transferable, with no cash or other alternatives offered. 

 

·         An alternative winner will be selected if we do not receive a response from an individual winner within 7 days of notification. Images of prizes may be required off winners for media purposes.

 

·         The competitions are only open to any person aged 18 or over and resident in the UK, excluding Arena Travel (ltd) employees and members of the employee's families nor Arena Travel (ltd)'s affiliates, subsidiaries, advertising or promotion agencies.  

 

·         The winner will be chosen at random from the correct entries and will be notified on day of competition closing date. 

 

·         Arena Travel will not accept any responsibility for entries not received for any reason, including those people who's privacy settings prevent non-friends or public from viewing their shared posts.

 

·         This competition is in no way sponsored, endorsed or administered by, or associated with Facebook. You are providing your information to Arena Travel and not to Facebook. Your privacy is important to us and we will not share your details with any third party. For questions about this competition, please contact competition@prettypolly.co.uk

 

·         Entry constitutes full and unconditional acceptance of these Terms & Conditions. Arena Travel (ltd) reserve the right to amend the prize draw details, and thereby the terms & conditions, at any time.

 

·         All entrants to competitions are deemed to have accepted these rules and agree to be bound by them. 

 

 

·      Competition closes 14th April 2019 

 


View more articles

Twitter icon
Facebook icon
Google icon

NEW for 2020!

MS Arena

We are delighted to introduce you to the newest addition to our fleet for 2020 - the MS Arena!

Earning its place in our premier cruise collection, our new 4 star ship has all the ingredients of an unforgettable river cruise; comfort, style and the crew's unfaltering attention to detail.

Take advantage of the wellness and fitness suite, treat yourself to a drink or two with friends in the Ambassador's Lounge Bar, take in the views as you dine in the bright and spacious Panorama Restaurant or relax on the sun deck as you enjoy the sunshine. Wherever you choose to spend your time on board, you'll be in great hands with the attentive crew and cruise managers who are on hand to assure you of the perfect river cruise experience.

Take a closer look at MS Arena and start planning your 2020 river cruise now!


View more articles

Twitter icon
Facebook icon
Google icon

Frequently asked questions about Brexit

Brexit FAQ

Many of you are booking your holidays for 2019 and 2020, and have some concerns or questions about how your travel plans might be affected after 31 October 2019, so we have put together a guide for you below. The Brexit extension to 31 October 2019 has provided absolute certainty that all current arrangements for travel will remain as they are today.

What will happen after 31 October 2019?

If the Government agrees a deal on or before that date, the UK will then enter a transition period and everything will continue to remain the same and you can continue to travel as you do now. There is still the possibility that the UK could leave the EU at the end of October without a deal. There have been reassurances around flights and visas, as mentioned in the FAQ's below.

Should I book my holiday after Brexit or before?

Arena Travel and The River Cruise Line are members of ABTA and are a fully bonded and licensed tour operator with air holidays protected by ATOL, so when you book with us you can have complete peace of mind.  Plus, with our price guarantee your holiday will not be sold for less and once booked your holiday price won’t change, so there is no benefit in booking late – the earlier you book the more choice you will have!  

What happens if I book to travel after 12 April 2019 and my holiday cannot go ahead due to Brexit?

There is nothing to suggest that you will not be able to continue with your holiday plans after 12 April. Even in a no-deal scenario, the European Commission has said flights to and from the UK will still be able to operate.

Customers who book a package holiday with a UK travel company enjoy the most comprehensive consumer protection: if you book a package, your holiday will be protected under the Package Travel Regulations, meaning you have a right to a full refund if your holiday can no longer be provided.

The UK Government has confirmed that the Package Travel Regulations will remain in the UK law when the UK leaves the EU.

Will I need a new passport?

You should check the date your passport expires. When travelling to the EU after 31 October 2019, the UK government recommends that you have six months left on your passport before it expires.  If you need to renew your passport, details can be found online https://www.gov.uk/renew-adult-passport/renew or you can go to a Post Office.

Will I need a visa to travel to the EU after Brexit?

The European Commission has confirmed that UK travellers won't need a visa to travel to the EU after Brexit, even if the UK leaves without a deal. UK citizens will be able to visit the EU for up to 90 days within a 180-day period without a visa.

Will ferries and cruise ships still sail?

Ferry services and cruises will still sail as the majority of the rules under which they operate are not based on EU rules, but are international.

Will my coach journey still operate?

Coaches will still be able to travel to and from the EU, and are expected to continue to take passengers to and around EU countries as usual.

Will trains from the UK to the EU still operate?

It is expected that trains from the UK to the EU will continue to operate. Ahead of your journey, check with your travel company to see if there is any additional information you need to be aware of.

Will flights still operate?

UK citizens can be reassured that regardless of the Brexit outcome, planes will still fly between the UK and the EU: if a deal is agreed then we will be in a transition period, meaning everything will stay the same until the end of December 2020 and flights will continue as normal. Even if we are in a no-deal scenario, the European Commisson has said that UK airlines will still be able to operate flights between the UK and the EU. The UK Government has offered similar assurances for EU airlines.

Can I still use my European Health Insurance Card (EHIC)?

In the event of a no-deal Brexit, UK registered EHICs will no longer be valid.  In the event of a deal, then nothing will change until the end of the transition period.  Either way, we always recommend taking out holiday insurance, which provides all of the cover you need. 

Should I take out travel insurance to cover Brexit?

The best way to protect your holiday is to book a package - it is the travel provider's responsibilty to make sure your holiday is provided and to offer an alternative or refund it it cannot be delivered.

It is important that whenever and wherever you travel that you have adequate travel insurance which covers your specific needs, including any known medical conditions or activities you plan to do. It is also worth checking the detail of the policy around travel disruption including delays or cancellations as policies do vary.

Further advice about Brexit and travel can also be found on ABTA’s website on https://www.abta.com/tips-and-advice/brexit-advice-for-travellers


View more articles

MV Dream

Overview

This superior contemporary ship is the ideal description of a ship that we’re sure will provide you with a holiday of a lifetime. Literal by name, the MV Dream is an idyllic setting for a picture-perfect cruise. A maximum capacity of 40 guests assures the crew will make you a priority, seeing to your every want and need - and with three decks, a sundeck with plenty of deckchairs, sun loungers and a swim platform where you can dip into the crystal blue waters beneath you - it’s a trip we don’t want to miss.

Restaurant/Bar

The MV Dream offers a picture-perfect setting for your inclusive half board meals. With panoramic views of the beautiful scenery, the air conditioned restaurant is an idyllic place to enjoy a selection of superb meals. Boasting a bar area which features an LCD TV, a buffet breakfast table and a covered outdoor lounge area, there’s plenty of space to relax after a day spent in glorious sunshine. Why not make use of the free Wi-Fi available onboard and contact those near and dear? Flat shoes are to be worn whilst on board the ship and soft suit cases are ideal so they can be easily put away.

Cabins

With 20 modern cabins to choose from; one on the upper deck, 11 on the main deck and eight on the lower deck, varying in size from 10 to 17 metres squared – this ship has something for everyone. All cabins are of the same standard and well equipped with a desk, safe, hairdryer and an en suite with a shower and WC. Cabins on the main and upper deck have a picture view window, whilst those on the lower deck offer a porthole. Swimming towels can be hired for €5.

Upper Cabin

Upper Cabin

These cabins are located on the upper deck of the MV Dream. These cabins offer picture windows.

Main Cabin

Main Cabin

These cabins are located on the main deck of the MV Dream. These cabins offer picture windows.

Lower Cabin

Lower Cabin

These cabins are located on the lower deck of the MV Dream. These cabins offer porthole windows.

Meet the captain

Deck plans

Rivers

Enjoy a relaxing experience aboard our well-appointed ship and discover a whole new world with cruises along the following:

Runs through:

Cruise search

River

Departure month


42
Matching trips

Facts & figures

Name:

Length:

Weight:

Launched:

Captain:


Twitter icon
Facebook icon
Google icon

Blog

Travel Aware

STAYING SAFE AND HEALTHY ABROAD

 

The Foreign & Commonwealth Office and National Travel Health Network and Centre have up-to-date advice on staying safe and healthy abroad.

For the latest travel advice from the Foreign & Commonwealth Office including security and local laws, plus passport and visa information check www.gov.uk/travelaware

Keep informed of current travel health news by visiting www.travelhealthpro.org.uk  The advice can change so check regularly for updates.

 

 

Twitter icon
Facebook icon
Google icon

News from our award-winning team

We are pleased to announce that our award winning Group Travel Services department has grown from strength to strength and not only dealt with a record number of groups this year, we have already secured as many for departures throughout 2018 and 2019.

A lovely picture (above) of Mary Gotts and her group on a recent Captain’s Choice cruise with us – another successful trip was enjoyed by all. Mary has fully chartered the MPS Lady Anne twice previously with a third booked for 2018. Mary’s favourite cruises are the Rhine to Switzerland and Captain’s Choice cruise, and for 2018 Captain Wido has put together an exclusive new itinerary just for her group. We look forward to welcoming Mary and her members again next year.

Our trip to Yorkshire with the New Meridian Group Organisers Association (picture right) – what a fabulous trip, we learnt a lot, had fun and got to know some of our Group Travel Organisers even better. Thank you to Sylvia Saxon for organising the trip.

Our Groups department can help plan and arrange holidays from just 15 passengers and can offer a wide range of holidays by rail in the UK and Europe, we offer river cruises on our 4-star ship the MS Serenity or our 3-star ship MPS Lady Anne, as well as our extended fleet that includes the Douro, the Rhône and Croatia.


View more articles

Pages